Rug Cleaning SoHo NYC. Number 1 rug cleaners lower manhattan.

Get your rugs cleaned by Rug Cleaners Soho at Carpet Culture.

Rug and Carpet Care in Soho, NYC. Carpet Culture providing best rug cleaning in Soho, Downtown located in 392 Broome Street, New York NY 10013.

Pet odor, stain and antique rug cleaning solution is available in soho, nyc at Carpet Culture

We offer best organic rug & carpet cleaning solution in uptown, midtown, downtown, manhattan, bronx, queens, long island city, astoria, jersey city, new jersey and soho, little italy, chaina town area. We are located here for 25 years and wellknown for our services.

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Return Policy

RETURNS

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it.

Several types of goods are exempt from being returned.

Non-returnable items:
* Gift cards
* Clearance Sale Items
* Selected Holiday or Seasonal Sale Items

To complete your return, we require a receipt or proof of purchase.

 

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. For some items, refund may not be approved, but you will get store credit.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@carpet-culture.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged.  If you need to exchange any item, call us at 212-219-2315

Shipping
To return your product, you should mail your product to: 392 Broome Street, New York, NY, 10013, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.