Rug Cleaning SoHo NYC. Number 1 rug cleaners lower manhattan.

Get your rugs cleaned by Rug Cleaners Soho at Carpet Culture.

Rug and Carpet Care in Soho, NYC. Carpet Culture providing best rug cleaning in Soho, Downtown located in 392 Broome Street, New York NY 10013.

Pet odor, stain and antique rug cleaning solution is available in soho, nyc at Carpet Culture

We offer best organic rug & carpet cleaning solution in uptown, midtown, downtown, manhattan, bronx, queens, long island city, astoria, jersey city, new jersey and soho, little italy, chaina town area. We are located here for 25 years and wellknown for our services.

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Terms & Conditions

Intellectual Property

All products are the intellectual property of Carpet Culture & Rugs Inc. and are protected by intellectual property and copyright laws and international treaty provisions. This website images or contents are only for personal and non-commercial use. Any non-personal and/or commercial use of the website and the content is prohibited unless it is expressly authorised by Carpet Culture & Rugs Inc. You are not allowed to distribute, reproduce, publish, sell or license any content and information contained within the website without prior consent or authorization of Carpet Culture & Rugs Inc. DBA Carpet Culture. Any unauthorized actions may result in civil consequences or criminal penalties.

Carpet Culture reserves the right to withdraw or amend any item of our services without prior notice. We will not be liable if for any reason the website is unavailable at any time and for any period.

We may provide some products or services which are produced, designed, created or managed by third party. We have no control over these third party units and we will not be liable for any intellectual property infringement in which these third party units may involve.

Third Party Links

The online shop may include links to other websites or resources that are not operated or prepared by Carpet Cultur. We have no control over such sites and resources and we will not be liable for any loss or damage caused or alleged to be caused by or in connection with your use of them.

Carpet Culture is not responsible for the content or accuracy of any off-site pages, which includes but is not limited to advertisers of the website. Use of these external websites or resources will be at your own risk and subject to the terms of use and service contained within each of such sites. 


Eligibility to Purchase

In order to be eligible to place orders on this site, you must: 

  1. Be aged 18 or above
  2. Possess a valid credit/debit card issued by a licensed bank acceptable to Carpet Culture for payment or possess a valid PayPal account
  3. Provide personal and payment details that are warranted by you to be both valid and accurate (for example, email address, real name, phone number, billing information and other requested information)

While placing an order with us, you agree to authorise Carpet Culture to process a charge or charges on your credit/debit card or PayPal account in the amount of the total purchase price of your order. You also expressly authorise us to use personal information provided by you to perform appropriate anti-fraud checks such as credit checks and also to, where necessary, transmit or obtain information about you to or from third parties including, but not limited to, credit reference or fraud-prevention agencies, which may keep a record of that information. 

Your orders will be subjected to stock availability and confirmation of the order price. Items in your shopping cart are not reserved and may be purchased by other customers. 



Prices are shown on our website in The United States dollars (USD). All prices are retail prices and do not include shipping costs. 

Prices displayed on the website at the time when your order is accepted will be honoured except in the exceptional case where obvious error occurs. We always endeavour to ensure that all prices shown on the website are accurate, we, however, do not guarantee that they are error-free and we reserve our right to rectify any errors found. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we assume you cancel the order. 

If your credit / debit card is not denominated in The United States dollars (USD), the final price charged in your currency will be calculated by your issuing bank / PayPal in accordance with the applicable exchange rate on the day your card issuer / PayPal processes the transaction. Service charge may be charged on your credit/debit card or Paypal account. For more details, please refer to the Terms and Conditions of your card issuer or PayPal.



We accept payments made by Major Credit.Debit Cards and PayPal.

By placing an order using Credit/Debit card and online payment methods, you confirm that the Credit/Debit card(s) or PayPal account used is yours or you have been authorised by the owner to use it. If your card issuer refuses to authorise payment to Carpet Culture, we will not be liable for any delay or non-delivery. 

All payment conducted on our online shop is processed by the payment system operated by Authorize.NET. Once you make payment on our shop, you are agreeing the payment terms of Authorize.NET. You may refer to the Terms and Conditions of Authorize.NET for your reference. Carpet Culture, however, guarantees that your personal details will be solely used to process the transaction you have initiated and will not be used in any unauthorized action by our party. In the absence of our negligence, we will not be liable for any loss you may suffer from the fault or negligence of other party.


Acceptance of your Order

Once you have entered your personal and payment details and placed your order with us, we will send you an email acknowledging the receipt of your order. Please be reminded that this email is only a confirmation of receipt of your order and does not constitute an acceptance of your order. Your order will be accepted and the contract between you and Carpet Culture will be completed when we send you a confirmation email to confirm the goods have been dispatched to you. Only the goods listed in the confirmation email sent at the time of dispatch are covered by the contract. 

Carpet Culture reserves the right not to accept an order for any reason. Such reasons include, but are not limited to, one of the following:

  1. The product you ordered is out of stock, or is withdrawn due to its failure to meet our quality standards or due to the shipping restrictions applicable to one or all of the ordered items.
  2. We identify a pricing or product description error.
  3. We are unable to obtain authorisation for payment.
  4. You do not meet the eligibility criteria to purchase as stated in this Terms and Conditions. 

We will contact you as soon as possible if there are any problems with your order. 


Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it.

Several types of goods are exempt from being returned.

Non-returnable items:
* Gift cards
* Clearance Sale Items
* Selected Holiday or Seasonal Sale Items

To complete your return, we require a receipt or proof of purchase.

Check more details in Return Policy

To return an item, visit Return Page


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. For some items, refund may not be approved, but you will get store credit.


Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at


Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Clearance products are not on sale. Monthly sale can go upto 15%. Only mentioned or reduced priced items are on sale. Regular priced items are not on sale. Monthly sale product may be exchanged and on special condition, it may be refunded.


We only replace items if they are defective or damaged.  If you need to exchange any item, call us at 212-219-2315


To return your product, you should mail your product to: 392 Broome Street, New York, NY, 10013, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Privacy Policy

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